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Following the introduction of Part 3 of The Disability Discrimination Act (DDA) 1995 in October 2004, those organisations who have not taken the necessary action are at risk of facing court action given that they are breaking the law.
The Arcadia Group, one of the Country’s largest retailers, is to be prosecuted for not making one of its stores accessible to disabled customers. Arcadia whose portfolio includes Top Shop, Top Man, Miss Selfridge, Dorothy Perkins, Wallis, Burton and Evans has reportedly admitted that 40% of its stores are not physically accessible to disabled people. A company with resources such as Arcadia should be proactive and making their shops more ‘user-friendly’ says the Disability Rights Commission. This case is ongoing.
This is now the second retailer to be taken to court. Has your business taken the necessary steps to avoid allegations of discrimination ?
For more information in respect to a ‘service providers’ responsibilities under the increasing umbrella of access related legislation please contact Ross Jones who would be pleased to provide you with more detailed information.
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